Branded Sunglasses Factory currently offers FREE SHIPPING WORLDWIDE for orders above $80. All orders take approximately 3 business days to be processed and shipped. We do not process or ship orders on the weekends. It then takes 15-30 working days to arrive. We do not ship to P.O Box addresses.
Free Shipping Conditions:
Orders above $80 but less than $120 will be shipped via Economy Registered Air Mail (15-30 working days to arrive).
Orders $120 & above will be shipped via DHL Express (3-9 working days to arrive).
Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within three (3) business days after delivery. You must notify our Customer Care Department by e-mail and keep the packaging and the items involved in the claim at hand (even if they are broken). We will not be responsible for, nor issue a refund, if notified after three (3) business days.
NOTE: Return authorization is required. Email us at [email protected] prior to shipping your package back. We can only refund shipping costs and void the restocking charges if the return is a result of our error.
Returns must be shipped directly to Branded Sunglasses Factory.
Please include the following information with your return:
* Full name:
* Street Address:
* Zip Code:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:
Please follow the instructions on our return form, included with your order, to ship back the merchandise. If you have any questions about returning merchandise, please e-mail us at: [email protected]